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Deep care
Every yearOne professional maintenance visit every year of your plan — deep cleaning, polishing, protection treatments and hardware servicing — proactively scheduled by Touchwood at zero labour cost.
One professional maintenance visit every year of your plan — deep cleaning, polishing, protection treatments and hardware servicing — proactively scheduled by Touchwood at zero labour cost.
One same-day emergency rescue visit, every year of your plan, for urgent stains, minor touch-ups and cleaning.*
One complete re-covering of your sofa or upholstered furniture, redeemable once per plan between Year 3 and Year 5, from a curated collection of 20+ fabrics.*
Labour, inspection and diagnosis are always free. Replacement parts, if required, are chargeable at a pre-agreed discounted rate — up to 50% off.*
*Terms & conditions apply. Full details in your Touchwood plan brochure.
Every benefit in the plan, mapped across your five years — frequency, windows and limits at a glance.
All ten services below are performed by a Touchwood professional during your Annual Deep Care visit, in every year of the plan.
Deep extraction cleaningProfessional shampooing and steam cleaning for fabric sofas, chairs and upholstered beds.
Wood polishing and buffingPremium wax or teak oil to restore shine and protect against moisture.
Professional leather conditioningpH-balanced conditioning that keeps genuine leather from drying or cracking.
Fabric protection treatmentStain-repellent spray applied after every cleaning cycle.
Sanitization and deodorizationUV-C or ozone treatment that eliminates dust mites, bacteria and allergens.
Hardware tuning and tighteningTightening of loose screws, bolts and joints in chairs, beds and tables.
Lubrication of hinges, drawers and moving partsGreasing of drawer channels, hinges, hydraulic lifts and recliner tracks.
Alignment checks for doors and tracksRe-alignment of wardrobe doors and sliding tracks that shift with seasonal wood expansion.
Minor surface touch-upsConcealment of superficial scratches, water rings and scuffs with colour-matched markers.
Preventive anti-termite treatmentScheduled preventive treatment on all wooden surfaces, each service year.
All visits are proactively scheduled by Touchwood, with 24–48 hour priority response. Labour, inspection and diagnosis are always free; micro-hardware and finishing items are covered at no cost. Replacement parts, if needed, are chargeable at pre-agreed rates — up to 50% off. Terms & conditions apply.
A handful of thoughtful extras, included — because good care is in the details.
One complete re-covering, redeemable once per plan between Year 3 and Year 5, from the curated collection.*
A design session before your Year 3–5 refresh — choose from the curated fabric collection before your sofa gets its new look.
A digital report issued after every annual visit — condition rating, services performed, photographs and upcoming care reminders.
A protective wax coat plus moisture packs, applied once every year of your plan ahead of the monsoon.
One same-day emergency rescue visit every year of your plan, for the moments that can't wait.*
One claim for furniture damage during a home relocation within India, once in the plan period, capped at ₹5,000.*
A premium furniture care kit, delivered to your home within 7 days of purchase.
A certified pre-owned certificate with your full service history, issued after a physical condition check and verifiable by the buyer.
*All privileges are subject to plan terms & conditions — full details in your Touchwood plan brochure.
I know Touchwood will take care of everything.Touchwood customer · Mom of two
The one thing I’m really looking forward to is the fabric refresh.Touchwood customer · Home-proud
My wife was right about Touchwood :)Touchwood customer · Happily overruled
Now, after Touchwood, I’m relaxed. Somebody’s there to care for the furniture.Touchwood customer · Sleeps easy now